Car accidents in Victoria
If anyone is seriously injured or in immediate danger, call Triple Zero (000) now.
Crash Guide is not an emergency service.
Call Triple Zero (000)Personal injury cover
The Transport Accident Commission (TAC) administers Victoria's transport accident scheme, funded through a charge collected with vehicle registration. It covers treatment and support for people injured in transport accidents, and it operates differently from CTP schemes in other states.
Reporting a crash
Victoria Police publish when a collision must be reported. Requirements generally turn on injury, failure to exchange details, or property damage where the owner cannot be located.
If someone was injured in Victoria
The TAC scheme is the starting point for injury following a transport accident in Victoria. The TAC publishes how to lodge a claim, what it covers and the applicable time limits.
Because the Victorian scheme differs materially from other states, do not assume advice written for another state applies here.
Reporting a collision in Victoria
Check current Victoria Police guidance for reporting requirements and the available reporting channels.
The steps are the same everywhere
What differs between states is the injury scheme and the reporting rules. What to do at the scene does not.
Towns and suburbs we cover in Victoria
Each one names the towing, smash repair, windscreen, tyre and roadside operators we hold for that area, with the numbers they publish.
- Bacchus Marsh6 operators
- Bairnsdale7 operators
- Ballarat17 operators
- Benalla6 operators
- Bendigo20 operators
- Campbellfield7 operators
- Colac6 operators
- Cranbourne7 operators
- Dandenong18 operators
- Echuca6 operators
- Epping6 operators
- Ferntree Gully6 operators
- Geelong20 operators
- Horsham10 operators
- Keysborough8 operators
- Mansfield6 operators
- Melbourne472 operators
- Melton17 operators
- Mildura11 operators
- Mornington10 operators
- Morwell8 operators
- Shepparton10 operators
- South Melbourne6 operators
- Sunbury13 operators
- Sunshine7 operators
- Swan Hill7 operators
- Truganina6 operators
- Tullamarine6 operators
- Wallan6 operators
- Wangaratta7 operators
- Warragul10 operators
- Warrnambool9 operators
- Wodonga10 operators
Sources
Crash Guide checks state rules against primary government and regulator sources. If something below has changed, tell us and we will correct it.
- The Transport Accident Commission scheme — Transport Accident Commission (VIC)Checked 10 September 2026
- Reporting a collision in Victoria — Victoria Police (VIC)Checked 10 September 2026
- Australian Financial Complaints Authority — AFCAChecked 10 September 2026
Last reviewed 10 September 2026. Crash Guide does not restate legislation — always check the primary source above for the current rules in Victoria.
Operators in Victoria
Businesses working in Victoria, with the numbers they publish. None of them pays to be listed and none has been ranked — they are here because they operate in the area.
Towing
141 in Victoria- Action Motorcycle TowingFawkner0400 351 429
- Admiral TowingMoe(03) 5126 2625
- Advantage TowingMentone0417 388 580
- Affordable Towing GeelongGeelong(03) 5292 1483
- Affordable Towing WerribeeWerribee(03) 9021 3799
- Allcar Towing GroupDandenong South(03) 9794 8222
Smash repair
176 in Victoria- AAA Smash RepairsColac(03) 5231 6622
- Abbotsford Collision CentreMelbourne(03) 9427 0555
- Abbotsford Panel BeatersAbbotsford(03) 9419 4064
- Accident Repair Specialist [Automotive Panel Beaters]Wangaratta(03) 5722 2111
- Acclaim Accident Panel Smash RepairsMelbourne(03) 9725 4022
- Ace Crash RepairsPortland(03) 5523 3298
Windscreen and glass
70 in Victoria- A1 Upholsterers and WindscreensSwan Hill(03) 5033 1276
- A1 WindscreensHallam(03) 8795 7400
- AAwindscreen and TintingMelbourne0469 880 828
- Air Win Air-Conditioning & WindscreensMildura(03) 5023 2114
- Alexandra WindscreensAlexandra(03) 5772 1994
- ALFAB Boat Windows & WindscreensMelbourne(03) 9459 1333
Roadside assistance
27 in Victoria- ABC Mobile MechanicsCranbourne0402 997 777
- About Town Mobile MechanicsGreensborough(03) 9005 9563
- Alpha Mobile Mechanics - Pre Purchase Car Inspectionsreservoir0452 625 742
- Blue Toro Mobile Mechanics FrankstonMelbourne(03) 8592 6510
- Buraq Mobile MechanicCranbourne0434 416 207
- Car Pro Automotive And Mobile MechanicNewtown1300 055 111
Tyres and wheels
814 in Victoria- 361 Wheels & TyresMelbourne(03) 8742 4552
- 4X4 Wheels & TyresMelbourne(03) 9939 9364
- A1 Auto Service and Tyre CentreMelbourne(03) 8774 7365
- A1 TyrepowerWangaratta(03) 5721 8488
- A1 Tyres and Car WashMelbourne(03) 9741 0087
- A1 Tyres & MoreChelsea Heights(03) 8582 2062
Numbers are published by each business and were checked against their own listing. Businesses change numbers, so if one does not answer, tell us and we will re-check it. Crash Guide is not connected to any of them and earns nothing if you call.