Car accident in Townsville
If anyone is seriously injured or in immediate danger, call Triple Zero (000) now.
Crash Guide is not an emergency service.
Call Triple Zero (000)The first few minutes matter more than anything that follows. Get everyone out of the traffic, check whether anybody is hurt, and call Triple Zero if there is any doubt about that — an ambulance you did not need is a much smaller problem than the reverse.
Once people are safe, the job is evidence. Photographs of where the vehicles ended up, before anything is moved, are worth more than any account written afterwards, because they cannot be argued with. The other driver’s name, registration and insurer are the details people most often leave without, and the ones that are hardest to get later.
Queensland runs its own compulsory third party scheme with its own deadlines and its own regulator, and they genuinely differ between states — what applies in Queensland is not what applies across the border. The Queensland guide sets out the scheme, the reporting rules and the time limits, with links to the primary sources rather than our summary of them.
Compulsory third party cover in Queensland
Queensland CTP insurance covers personal injury arising from a motor vehicle accident. The scheme is regulated by the Motor Accident Insurance Commission (MAIC), and CTP is selected from licensed insurers when you register your vehicle.
Reporting the accident in Queensland
The Queensland Police Service sets out when a traffic crash must be reported and how to do it. Reporting obligations depend on the circumstances — including injury, a driver failing to exchange details, or a vehicle needing to be towed.
Queensland scheme and reporting detail last reviewed 10 September 2026. The full Queensland guide carries the primary sources.
If your car cannot be driven, the tow is the decision with money attached. Read the authority to tow before signing it: it says where the vehicle is going and what you are being charged, and a holding yard you did not choose accrues storage daily. Where the car is repaired is a separate decision and usually yours to make.
Operators in Townsville
Businesses working in Townsville, with the numbers they publish. None of them pays to be listed and none has been ranked — they are here because they operate in the area.
Towing
- Aitkenvale Towing Services0499 776 068
- Bono's Storage and Towing0417 622 607
- Towing Townsville(07) 2102 5609
Smash repair
- Concourse Auto Refinishing & Smash Repairs(07) 4728 1544
- David Lewis Panel Beating and Spray Painting(07) 4775 4571
- Duane Harris Spray Painting&Panel Beating0412 506 214
- SP Panel Beating0403 510 033
- Stengel's Crash Repairs(07) 4728 6836
- Taylors. Smash Repairs(07) 4725 6100
Windscreen and glass
- Service 8 Auto Glass(07) 4724 5234
Tyres and wheels
20 in Townsville- Bosch Tyre & Automotive Townsville(07) 4728 9111
- Bridgestone Select Tyre and Auto Condon(07) 4408 7263
- Coleman Tyres(07) 4779 9000
- Empire Tyres Townsville0437 290 673
- Locke's Motorcycle Tyre Service(07) 4775 4726
- Mikes Tyres(07) 4779 6544
Numbers are published by each business and were checked against their own listing. Businesses change numbers, so if one does not answer, tell us and we will re-check it. Crash Guide is not connected to any of them and earns nothing if you call.