Car accident in Newcastle
If anyone is seriously injured or in immediate danger, call Triple Zero (000) now.
Crash Guide is not an emergency service.
Call Triple Zero (000)The first few minutes matter more than anything that follows. Get everyone out of the traffic, check whether anybody is hurt, and call Triple Zero if there is any doubt about that — an ambulance you did not need is a much smaller problem than the reverse.
Once people are safe, the job is evidence. Photographs of where the vehicles ended up, before anything is moved, are worth more than any account written afterwards, because they cannot be argued with. The other driver’s name, registration and insurer are the details people most often leave without, and the ones that are hardest to get later.
New South Wales runs its own compulsory third party scheme with its own deadlines and its own regulator, and they genuinely differ between states — what applies in New South Wales is not what applies across the border. The New South Wales guide sets out the scheme, the reporting rules and the time limits, with links to the primary sources rather than our summary of them.
Compulsory third party cover in New South Wales
CTP insurance in NSW — the green slip — covers personal injury from a motor accident. The scheme is regulated by the State Insurance Regulatory Authority (SIRA), which publishes how claims are made and what benefits are available.
Reporting the accident in New South Wales
The NSW Police Force sets out when a crash must be reported. Reporting is generally expected where someone is injured, a driver fails to stop or exchange details, or a vehicle has to be towed away.
New South Wales scheme and reporting detail last reviewed 10 September 2026. The full New South Wales guide carries the primary sources.
If your car cannot be driven, the tow is the decision with money attached. Read the authority to tow before signing it: it says where the vehicle is going and what you are being charged, and a holding yard you did not choose accrues storage daily. Where the car is repaired is a separate decision and usually yours to make.
Operators in Newcastle
Businesses working in Newcastle, with the numbers they publish. None of them pays to be listed and none has been ranked — they are here because they operate in the area.
Towing
- Gerrards towing0488 010 736
- Lake Macquarie Towing0407 928 224
- Tow Truck Newcastle(02) 9051 2962
- Trade and General Towing(02) 4960 2475
Smash repair
8 in Newcastle- Cardiff Smash Repairs(02) 4956 8973
- Craig Abell Smash Repairs(02) 4956 5921
- Dangar Bodyworks - Smash Repairs Newcastle(02) 4968 4662
- Fortress Collision Kotara (Formerly Novocastrian Smash Repairs)(02) 4062 0425
- Gallagher Smash Repairs(02) 4961 3301
- JK Smash Repairs(02) 4960 2289
Windscreen and glass
- Port Stephens Windscreens0416 138 151
- Windscreen Replacement Newcastle(02) 9051 2971
Roadside assistance
- Blue Toro Mobile Mechanics Newcastle0423 946 242
Tyres and wheels
15 in Newcastle- Affordable Tyres & Auto Care(02) 4956 9100
- Argy Tyres Broadmeadow(02) 4957 6521
- Greg Stone Tyre Service(02) 4957 5327
- Merewether Tyre and Mechanical(02) 4963 1312
- Mycar Tyre & Auto(02) 9212 8951
- Newcastle Motorcycle Tyres(02) 4957 0674
Numbers are published by each business and were checked against their own listing. Businesses change numbers, so if one does not answer, tell us and we will re-check it. Crash Guide is not connected to any of them and earns nothing if you call.