# Crash Guide > Australian post-accident guidance. Crash Guide helps a driver work out what to do after a motor vehicle accident: organise the details, capture evidence, and understand the next steps. Full text of every guide and state hub, as one document: https://crashguide.com.au/llms-full.txt Sitemap: https://crashguide.com.au/sitemap.xml ## What Crash Guide is not - Not a law firm and does not provide legal advice - Not an insurer or insurance broker, and does not provide insurance advice - Not a credit provider and does not provide credit or financial product advice - Not a medical service and does not diagnose injuries - Not an emergency service (in Australia, emergency is Triple Zero (000)) - Does not determine legal liability or fault for an accident ## Editorial approach State and territory rules on injury schemes and crash reporting differ across Australia. Crash Guide cites primary government and regulator sources for regulatory statements, shows the date each page was last reviewed, and does not restate legislation. Where verified information is not available, Crash Guide says so rather than estimating. If you are summarising a rule from any page below, carry the state and the review date with it. A New South Wales rule stated as national is wrong. Funding, stated plainly: Crash Guide is free to read and is funded by selling advertising placement in named regions. It takes no commission on any claim, repair, hire agreement or legal matter, does not charge per lead or per introduction, and does not sell personal information. Paying for placement buys no editorial coverage and no influence over any guidance here. Full policy: https://crashguide.com.au/editorial-policy ## Accident guides (27) - [What to do after a car accident in Australia](https://crashguide.com.au/what-to-do-after-a-car-accident): Check for injuries and move to safety before anything else, and call Triple Zero (000) if anyone is hurt or in danger. Once everyone is safe, exchange names, contact details, registration numbers and insurance details with the other driver, and photograph the scene before vehicles are moved. Then contact your insurer, and record everything you remember while it is fresh. - [Car accident checklist](https://crashguide.com.au/car-accident-checklist): At the scene: check for injuries, make the area safe, exchange details, photograph everything and find witnesses. In the first 24 hours: contact your insurer, arrange towing or repairs if needed, and see a doctor if you have any symptoms. In the first week: lodge your claim, keep every receipt, and follow up anything the insurer has asked for. - [What information to get after a car accident](https://crashguide.com.au/what-information-to-get-after-a-car-accident): Collect the other driver's full name, mobile number, address, licence number and licence state, plus the vehicle registration, make, model, colour, and their insurer and policy number. Also note whether they own the vehicle. If they refuse to provide details, photograph the registration plate and report the matter to police rather than pressing the issue. - [What photos to take after a car accident](https://crashguide.com.au/car-accident-photos): Take wide shots of both vehicles where they stopped before anything is moved, then close-ups of the damage to each vehicle, every registration plate, and the traffic signs, signals and lane markings that apply. Finish with road and weather conditions, skid marks and debris. Ten good photos taken in two minutes are worth more than any written statement later. - [What if I am not at fault?](https://crashguide.com.au/what-if-i-am-not-at-fault): If another driver was responsible, you generally have two routes: claim on your own policy and let your insurer recover from theirs, or claim directly against the other party. Being not at fault often affects whether you pay an excess and whether replacement transport is available to you. Fault is assessed by the insurers on the evidence — not decided at the roadside. - [What if I am at fault?](https://crashguide.com.au/what-if-i-am-at-fault): If you caused the accident, your comprehensive or third party property policy generally covers damage you caused to the other vehicle, and comprehensive also covers your own. You will usually pay an excess and may lose part of a no-claim discount. If you are uninsured, you may be personally liable for the other party's repair costs. - [Not sure who is at fault?](https://crashguide.com.au/not-sure-who-is-at-fault): Uncertainty is normal and it is not a problem you have to solve at the roadside. Record the facts accurately, avoid admitting or assigning blame, and let the insurers assess it. Your photographs, the physical damage pattern and any independent witness usually decide a disputed accident. - [Hit by an uninsured driver](https://crashguide.com.au/uninsured-driver): If you have comprehensive cover, claim on your own policy and let your insurer pursue the other driver. If you only have third party property cover, check your policy for an uninsured motorist provision, which sometimes covers a limited amount of damage caused by an identified uninsured driver. Otherwise, recovery means pursuing the other driver directly. - [What to do if your car is not driveable](https://crashguide.com.au/what-to-do-if-your-car-is-not-driveable): Arrange a tow and make sure you know exactly where your vehicle is being taken and what it costs to store it there. You choose where your vehicle goes, not the first tow operator who arrives. Then tell your insurer the location, and sort out how you will get around while the vehicle is off the road. - [Replacement vehicle after an accident](https://crashguide.com.au/replacement-vehicle): There are two common routes. If your policy includes a hire car benefit, your insurer arranges it regardless of fault, usually for a limited period and vehicle class. If another party was responsible, specialist accident replacement providers can supply a vehicle and recover the cost from that party. Both are commercial arrangements with terms worth reading before you accept the keys. - [Car repairs after an accident](https://crashguide.com.au/accident-repairs): Your insurer assesses the damage, authorises a repairer and agrees a scope of works. Whether you can choose your own repairer depends on your policy. Repairs commonly take longer than first quoted because hidden damage appears once panels come off and parts can be slow. Inspect the vehicle carefully before you accept it back. - [What happens if your car is written off](https://crashguide.com.au/car-written-off): A vehicle is written off when repairing it is uneconomic or it is unsafe to repair. Your insurer pays either an agreed value or a market value, depending on your policy, and takes the vehicle. If you owe more on finance than the payout, you are still responsible for the shortfall unless you have gap cover. - [Insurance excess after a car accident](https://crashguide.com.au/insurance-excess): An excess is the amount you contribute when you claim. You generally pay it on an at-fault claim, and on a not-at-fault claim you often pay it up front and are refunded once your insurer recovers from the responsible party. Additional excesses can apply for young or inexperienced drivers, and they stack. - [What to do if you are injured in an accident](https://crashguide.com.au/what-to-do-if-you-are-injured): Get medically assessed even if symptoms seem mild, and tell the doctor it followed a motor accident so the connection is recorded from the beginning. Every state and territory has a compulsory third party scheme covering personal injury, and each has its own process and time limits. Keep a simple record of symptoms, treatment and time off work from day one. - [Hit and run: what to do](https://crashguide.com.au/hit-and-run): Record everything you can about the vehicle immediately — registration, make, colour, damage and direction of travel — then report it to police and get an event number. Look for witnesses and nearby cameras straight away, because footage is usually overwritten within days. Tell your insurer promptly; cover for an unidentified driver depends on your policy. - [Rear-end accidents](https://crashguide.com.au/rear-end-accident): The following driver is commonly found responsible in a rear-end collision, because drivers are expected to keep enough distance to stop safely. It is not automatic, though — brake lights that were not working, a sudden unnecessary stop, a reversing vehicle or a multi-car chain can all change the assessment. Photograph the damage and note the sequence carefully. - [Lane change and merging accidents](https://crashguide.com.au/lane-change-accident): A driver changing lanes is generally expected to give way to vehicles already in the lane, so the changing driver often carries responsibility. Merging where lanes end works differently — the rules there turn on which lane is ending and relative position. Where the damage sits on each vehicle is usually the decisive evidence. - [Roundabout accidents](https://crashguide.com.au/roundabout-accident): Drivers entering a roundabout are generally required to give way to vehicles already on it, so an entering driver often carries responsibility. Multi-lane roundabouts produce a second common dispute: a vehicle exiting across another lane. Note which entry each vehicle used, which lane each was in, and where the impact landed. - [Car park accidents](https://crashguide.com.au/car-park-accident): Car park collisions are handled like any other: exchange details, photograph everything and notify your insurer. Fault often turns on who was reversing and who was travelling in the aisle. Ask the centre management to preserve CCTV the same day, because it is usually overwritten quickly. - [Someone hit your parked car](https://crashguide.com.au/parked-car-hit): Photograph the damage and the position of your car before moving it, and look immediately for witnesses and nearby cameras. If a note was left, verify the details straight away. If not, report it to police and to your insurer — cover for an unidentified driver depends on your policy, and an excess may apply. - [Injured as a passenger in a car accident](https://crashguide.com.au/injured-as-a-passenger): As a passenger you are effectively never at fault, so you have a compulsory third party claim no matter which driver caused the accident — including when it was the driver of the car you were in. The compensation comes from that driver’s CTP insurer, not from the driver personally, so claiming does not cost your friend or your family member anything. There are short deadlines in every state, so lodge early even if you are still deciding what you want to do. - [My child was injured in a car accident](https://crashguide.com.au/child-injured-in-a-car-accident): You claim on your child’s behalf, and two different clocks are running. How they work for a child depends heavily on the state, and the common advice — that everything waits until they turn eighteen — is wrong in several of them, including New South Wales. Notify the scheme now rather than working out which rule applies to you: notifying early is never the thing that costs a child a claim. Get them medically assessed even if they seem fine, and do not settle quickly, because a child’s injuries can take years to show their full extent and a settlement is final. - [TPD and income protection in your super after a car accident](https://crashguide.com.au/tpd-and-income-protection-in-super): Most working Australians have insurance inside their super fund that they were never told about: total and permanent disablement cover, and often income protection as well. If a car accident has left you unable to work, you may be able to claim on it. It is separate from any CTP or workers compensation claim, and unlike those schemes it does not depend on whose fault the accident was — it is assessed on whether you can work, not on who caused the crash. Many people hold cover in more than one fund and can claim on each. - [Injured in a car accident while working](https://crashguide.com.au/injured-in-a-car-accident-at-work): Lodge the workers compensation claim first. It does not depend on who caused the accident and it is usually the faster of the two. Whether you also have a motor accident claim, and what kind, depends heavily on which state you work in: in most of the country the scheme’s no-fault benefits are switched off while workers compensation is payable, and what survives is a damages claim against whoever caused the crash. In the Northern Territory there is no damages claim at all. Get advice before settling anything, because the workers compensation insurer takes what it paid out of any damages. - [Injured driving to or from work](https://crashguide.com.au/injured-driving-to-or-from-work): It depends on the state your employment is connected with, and the answer genuinely differs. New South Wales, Queensland, South Australia and the Australian Capital Territory cover the ordinary commute. Victoria, Western Australia, Tasmania, the Northern Territory and the Commonwealth scheme do not. Being on duty is different again and is covered everywhere. Even where the commute is not covered, you may still have a motor accident claim — so a “no” to workers compensation is not a “no” to everything. - [Motorcycle accident claims](https://crashguide.com.au/motorcycle-accident-claim): A motorcycle claim runs like any other motor accident claim, but three things are different and all three cost riders money. Your riding gear is property damaged in the accident and is recoverable — a helmet that has taken an impact must be replaced, and almost nobody claims for it. The road surface is a far more common cause for a rider than for a driver, which can point at the road authority rather than at you. And riders are hurt more seriously than drivers in the same impact, so get checked even if you feel fine. - [Hit by a car while walking or cycling](https://crashguide.com.au/hit-by-a-car-while-walking-or-cycling): Yes. Compulsory third party insurance covers people injured by a motor vehicle whether or not they were inside one, so a pedestrian or cyclist hit by a car claims against that vehicle’s CTP insurer. You do not need to own a car, hold a licence, or have any insurance of your own — the cover comes from the registration of the vehicle that hit you. Get the registration number if you possibly can; if the vehicle was never identified, your state’s nominal defendant scheme stands in its place. ## State and territory hubs (8) - [Car accidents in Queensland](https://crashguide.com.au/qld): Queensland CTP insurance covers personal injury arising from a motor vehicle accident. The scheme is regulated by the Motor Accident Insurance Commission (MAIC), and CTP is selected from licensed insurers when you register your vehicle. - [Car accidents in New South Wales](https://crashguide.com.au/nsw): CTP insurance in NSW — the green slip — covers personal injury from a motor accident. The scheme is regulated by the State Insurance Regulatory Authority (SIRA), which publishes how claims are made and what benefits are available. - [Car accidents in Victoria](https://crashguide.com.au/vic): The Transport Accident Commission (TAC) administers Victoria's transport accident scheme, funded through a charge collected with vehicle registration. It covers treatment and support for people injured in transport accidents, and it operates differently from CTP schemes in other states. - [Car accidents in Western Australia](https://crashguide.com.au/wa): Motor injury insurance in WA is provided through the Insurance Commission of Western Australia (ICWA) and is paid with vehicle registration. It covers personal injury arising from a motor vehicle crash. - [Car accidents in South Australia](https://crashguide.com.au/sa): CTP insurance in South Australia covers personal injury arising from a motor vehicle accident and is regulated by the state CTP Insurance Regulator. Vehicle owners select a CTP insurer at registration. - [Car accidents in Tasmania](https://crashguide.com.au/tas): The Motor Accidents Insurance Board (MAIB) provides Tasmania's motor accident personal injury scheme, funded through a premium collected with vehicle registration. It provides benefits for people injured in motor accidents. - [Car accidents in the ACT](https://crashguide.com.au/act): The ACT Motor Accident Injuries scheme provides benefits to people injured in motor accidents in the Territory. Vehicle owners choose an MAI insurer at registration, and the scheme is overseen by the ACT Government. - [Car accidents in the Northern Territory](https://crashguide.com.au/nt): The Northern Territory Motor Accidents Compensation (MAC) scheme provides benefits to people injured in motor vehicle accidents in the Territory, on a no-fault basis, funded through vehicle registration. ## City and town pages (140) What to do after a car accident in a specific Australian city or town, with the services that operate in that area. Listed where the directory holds enough local coverage to be useful. ### Australian Capital Territory - [Car accident in Belconnen, Australian Capital Territory](https://crashguide.com.au/car-accident/belconnen): What to do after an accident in Belconnen, and the services covering the area. - [Car accident in Canberra, Australian Capital Territory](https://crashguide.com.au/car-accident/canberra): What to do after an accident in Canberra, and the services covering the area. - [Car accident in Fyshwick, Australian Capital Territory](https://crashguide.com.au/car-accident/fyshwick): What to do after an accident in Fyshwick, and the services covering the area. - [Car accident in Gungahlin, Australian Capital Territory](https://crashguide.com.au/car-accident/gungahlin): What to do after an accident in Gungahlin, and the services covering the area. ### New South Wales - [Car accident in Albury, New South Wales](https://crashguide.com.au/car-accident/albury): What to do after an accident in Albury, and the services covering the area. - [Car accident in Armidale, New South Wales](https://crashguide.com.au/car-accident/armidale): What to do after an accident in Armidale, and the services covering the area. - [Car accident in Auburn, New South Wales](https://crashguide.com.au/car-accident/auburn): What to do after an accident in Auburn, and the services covering the area. - [Car accident in Ballina, New South Wales](https://crashguide.com.au/car-accident/ballina): What to do after an accident in Ballina, and the services covering the area. - [Car accident in Batemans Bay, New South Wales](https://crashguide.com.au/car-accident/batemans-bay): What to do after an accident in Batemans Bay, and the services covering the area. - [Car accident in Bathurst, New South Wales](https://crashguide.com.au/car-accident/bathurst): What to do after an accident in Bathurst, and the services covering the area. - [Car accident in Blacktown, New South Wales](https://crashguide.com.au/car-accident/blacktown): What to do after an accident in Blacktown, and the services covering the area. - [Car accident in Bowral, New South Wales](https://crashguide.com.au/car-accident/bowral): What to do after an accident in Bowral, and the services covering the area. - [Car accident in Campbelltown, New South Wales](https://crashguide.com.au/car-accident/campbelltown): What to do after an accident in Campbelltown, and the services covering the area. - [Car accident in Casino, New South Wales](https://crashguide.com.au/car-accident/casino): What to do after an accident in Casino, and the services covering the area. - [Car accident in Central Coast, New South Wales](https://crashguide.com.au/car-accident/central-coast): What to do after an accident in Central Coast, and the services covering the area. - [Car accident in Coffs Harbour, New South Wales](https://crashguide.com.au/car-accident/coffs-harbour): What to do after an accident in Coffs Harbour, and the services covering the area. - [Car accident in Cooma, New South Wales](https://crashguide.com.au/car-accident/cooma): What to do after an accident in Cooma, and the services covering the area. - [Car accident in Cowra, New South Wales](https://crashguide.com.au/car-accident/cowra): What to do after an accident in Cowra, and the services covering the area. - [Car accident in Dubbo, New South Wales](https://crashguide.com.au/car-accident/dubbo): What to do after an accident in Dubbo, and the services covering the area. - [Car accident in Goulburn, New South Wales](https://crashguide.com.au/car-accident/goulburn): What to do after an accident in Goulburn, and the services covering the area. - [Car accident in Grafton, New South Wales](https://crashguide.com.au/car-accident/grafton): What to do after an accident in Grafton, and the services covering the area. - [Car accident in Griffith, New South Wales](https://crashguide.com.au/car-accident/griffith): What to do after an accident in Griffith, and the services covering the area. - [Car accident in Gunnedah, New South Wales](https://crashguide.com.au/car-accident/gunnedah): What to do after an accident in Gunnedah, and the services covering the area. - [Car accident in Inverell, New South Wales](https://crashguide.com.au/car-accident/inverell): What to do after an accident in Inverell, and the services covering the area. - [Car accident in Lismore, New South Wales](https://crashguide.com.au/car-accident/lismore): What to do after an accident in Lismore, and the services covering the area. - [Car accident in Maitland, New South Wales](https://crashguide.com.au/car-accident/maitland): What to do after an accident in Maitland, and the services covering the area. - [Car accident in Marrickville, New South Wales](https://crashguide.com.au/car-accident/marrickville): What to do after an accident in Marrickville, and the services covering the area. - [Car accident in Moorebank, New South Wales](https://crashguide.com.au/car-accident/moorebank): What to do after an accident in Moorebank, and the services covering the area. - [Car accident in Mudgee, New South Wales](https://crashguide.com.au/car-accident/mudgee): What to do after an accident in Mudgee, and the services covering the area. - [Car accident in Muswellbrook, New South Wales](https://crashguide.com.au/car-accident/muswellbrook): What to do after an accident in Muswellbrook, and the services covering the area. - [Car accident in Newcastle, New South Wales](https://crashguide.com.au/car-accident/newcastle): What to do after an accident in Newcastle, and the services covering the area. - [Car accident in Nowra, New South Wales](https://crashguide.com.au/car-accident/nowra): What to do after an accident in Nowra, and the services covering the area. - [Car accident in Orange, New South Wales](https://crashguide.com.au/car-accident/orange): What to do after an accident in Orange, and the services covering the area. - [Car accident in Penrith, New South Wales](https://crashguide.com.au/car-accident/penrith): What to do after an accident in Penrith, and the services covering the area. - [Car accident in Port Macquarie, New South Wales](https://crashguide.com.au/car-accident/port-macquarie): What to do after an accident in Port Macquarie, and the services covering the area. - [Car accident in Queanbeyan, New South Wales](https://crashguide.com.au/car-accident/queanbeyan): What to do after an accident in Queanbeyan, and the services covering the area. - [Car accident in Seven Hills, New South Wales](https://crashguide.com.au/car-accident/seven-hills): What to do after an accident in Seven Hills, and the services covering the area. - [Car accident in Sydney, New South Wales](https://crashguide.com.au/car-accident/sydney): What to do after an accident in Sydney, and the services covering the area. - [Car accident in Tamworth, New South Wales](https://crashguide.com.au/car-accident/tamworth): What to do after an accident in Tamworth, and the services covering the area. - [Car accident in Tweed Heads, New South Wales](https://crashguide.com.au/car-accident/tweed-heads): What to do after an accident in Tweed Heads, and the services covering the area. - [Car accident in Wagga Wagga, New South Wales](https://crashguide.com.au/car-accident/wagga-wagga): What to do after an accident in Wagga Wagga, and the services covering the area. - [Car accident in Wetherill Park, New South Wales](https://crashguide.com.au/car-accident/wetherill-park): What to do after an accident in Wetherill Park, and the services covering the area. - [Car accident in Windsor, New South Wales](https://crashguide.com.au/car-accident/windsor): What to do after an accident in Windsor, and the services covering the area. - [Car accident in Wingham, New South Wales](https://crashguide.com.au/car-accident/wingham): What to do after an accident in Wingham, and the services covering the area. - [Car accident in Wollongong, New South Wales](https://crashguide.com.au/car-accident/wollongong): What to do after an accident in Wollongong, and the services covering the area. - [Car accident in Young, New South Wales](https://crashguide.com.au/car-accident/young): What to do after an accident in Young, and the services covering the area. ### Northern Territory - [Car accident in Alice Springs, Northern Territory](https://crashguide.com.au/car-accident/alice-springs): What to do after an accident in Alice Springs, and the services covering the area. - [Car accident in Darwin, Northern Territory](https://crashguide.com.au/car-accident/darwin): What to do after an accident in Darwin, and the services covering the area. - [Car accident in Palmerston, Northern Territory](https://crashguide.com.au/car-accident/palmerston): What to do after an accident in Palmerston, and the services covering the area. ### Queensland - [Car accident in Brisbane, Queensland](https://crashguide.com.au/car-accident/brisbane): What to do after an accident in Brisbane, and the services covering the area. - [Car accident in Bundaberg, Queensland](https://crashguide.com.au/car-accident/bundaberg): What to do after an accident in Bundaberg, and the services covering the area. - [Car accident in Burleigh Heads, Queensland](https://crashguide.com.au/car-accident/burleigh-heads): What to do after an accident in Burleigh Heads, and the services covering the area. - [Car accident in Caboolture, Queensland](https://crashguide.com.au/car-accident/caboolture): What to do after an accident in Caboolture, and the services covering the area. - [Car accident in Cairns, Queensland](https://crashguide.com.au/car-accident/cairns): What to do after an accident in Cairns, and the services covering the area. - [Car accident in Cannonvale, Queensland](https://crashguide.com.au/car-accident/cannonvale): What to do after an accident in Cannonvale, and the services covering the area. - [Car accident in Dalby, Queensland](https://crashguide.com.au/car-accident/dalby): What to do after an accident in Dalby, and the services covering the area. - [Car accident in Garbutt, Queensland](https://crashguide.com.au/car-accident/garbutt): What to do after an accident in Garbutt, and the services covering the area. - [Car accident in Gladstone, Queensland](https://crashguide.com.au/car-accident/gladstone): What to do after an accident in Gladstone, and the services covering the area. - [Car accident in Gold Coast, Queensland](https://crashguide.com.au/car-accident/gold-coast): What to do after an accident in Gold Coast, and the services covering the area. - [Car accident in Gympie, Queensland](https://crashguide.com.au/car-accident/gympie): What to do after an accident in Gympie, and the services covering the area. - [Car accident in Hervey Bay, Queensland](https://crashguide.com.au/car-accident/hervey-bay): What to do after an accident in Hervey Bay, and the services covering the area. - [Car accident in Mackay, Queensland](https://crashguide.com.au/car-accident/mackay): What to do after an accident in Mackay, and the services covering the area. - [Car accident in Mareeba, Queensland](https://crashguide.com.au/car-accident/mareeba): What to do after an accident in Mareeba, and the services covering the area. - [Car accident in Maryborough, Queensland](https://crashguide.com.au/car-accident/maryborough): What to do after an accident in Maryborough, and the services covering the area. - [Car accident in Mount Isa, Queensland](https://crashguide.com.au/car-accident/mount-isa): What to do after an accident in Mount Isa, and the services covering the area. - [Car accident in Nambour, Queensland](https://crashguide.com.au/car-accident/nambour): What to do after an accident in Nambour, and the services covering the area. - [Car accident in Nerang, Queensland](https://crashguide.com.au/car-accident/nerang): What to do after an accident in Nerang, and the services covering the area. - [Car accident in Noosaville, Queensland](https://crashguide.com.au/car-accident/noosaville): What to do after an accident in Noosaville, and the services covering the area. - [Car accident in Rockhampton, Queensland](https://crashguide.com.au/car-accident/rockhampton): What to do after an accident in Rockhampton, and the services covering the area. - [Car accident in Roma, Queensland](https://crashguide.com.au/car-accident/roma): What to do after an accident in Roma, and the services covering the area. - [Car accident in Slacks Creek, Queensland](https://crashguide.com.au/car-accident/slacks-creek): What to do after an accident in Slacks Creek, and the services covering the area. - [Car accident in Southport, Queensland](https://crashguide.com.au/car-accident/southport): What to do after an accident in Southport, and the services covering the area. - [Car accident in Sunshine Coast, Queensland](https://crashguide.com.au/car-accident/sunshine-coast): What to do after an accident in Sunshine Coast, and the services covering the area. - [Car accident in Toowoomba, Queensland](https://crashguide.com.au/car-accident/toowoomba): What to do after an accident in Toowoomba, and the services covering the area. - [Car accident in Townsville, Queensland](https://crashguide.com.au/car-accident/townsville): What to do after an accident in Townsville, and the services covering the area. - [Car accident in Warwick, Queensland](https://crashguide.com.au/car-accident/warwick): What to do after an accident in Warwick, and the services covering the area. ### South Australia - [Car accident in Adelaide, South Australia](https://crashguide.com.au/car-accident/adelaide): What to do after an accident in Adelaide, and the services covering the area. - [Car accident in Edwardstown, South Australia](https://crashguide.com.au/car-accident/edwardstown): What to do after an accident in Edwardstown, and the services covering the area. - [Car accident in Mount Barker, South Australia](https://crashguide.com.au/car-accident/mount-barker): What to do after an accident in Mount Barker, and the services covering the area. - [Car accident in Mount Gambier, South Australia](https://crashguide.com.au/car-accident/mount-gambier): What to do after an accident in Mount Gambier, and the services covering the area. - [Car accident in Murray Bridge, South Australia](https://crashguide.com.au/car-accident/murray-bridge): What to do after an accident in Murray Bridge, and the services covering the area. - [Car accident in Port Lincoln, South Australia](https://crashguide.com.au/car-accident/port-lincoln): What to do after an accident in Port Lincoln, and the services covering the area. ### Tasmania - [Car accident in Burnie, Tasmania](https://crashguide.com.au/car-accident/burnie): What to do after an accident in Burnie, and the services covering the area. - [Car accident in Devonport, Tasmania](https://crashguide.com.au/car-accident/devonport): What to do after an accident in Devonport, and the services covering the area. - [Car accident in Hobart, Tasmania](https://crashguide.com.au/car-accident/hobart): What to do after an accident in Hobart, and the services covering the area. - [Car accident in Kingston, Tasmania](https://crashguide.com.au/car-accident/kingston): What to do after an accident in Kingston, and the services covering the area. - [Car accident in Launceston, Tasmania](https://crashguide.com.au/car-accident/launceston): What to do after an accident in Launceston, and the services covering the area. - [Car accident in Moonah, Tasmania](https://crashguide.com.au/car-accident/moonah): What to do after an accident in Moonah, and the services covering the area. ### Victoria - [Car accident in Bacchus Marsh, Victoria](https://crashguide.com.au/car-accident/bacchus-marsh): What to do after an accident in Bacchus Marsh, and the services covering the area. - [Car accident in Bairnsdale, Victoria](https://crashguide.com.au/car-accident/bairnsdale): What to do after an accident in Bairnsdale, and the services covering the area. - [Car accident in Ballarat, Victoria](https://crashguide.com.au/car-accident/ballarat): What to do after an accident in Ballarat, and the services covering the area. - [Car accident in Benalla, Victoria](https://crashguide.com.au/car-accident/benalla): What to do after an accident in Benalla, and the services covering the area. - [Car accident in Bendigo, Victoria](https://crashguide.com.au/car-accident/bendigo): What to do after an accident in Bendigo, and the services covering the area. - [Car accident in Campbellfield, Victoria](https://crashguide.com.au/car-accident/campbellfield): What to do after an accident in Campbellfield, and the services covering the area. - [Car accident in Colac, Victoria](https://crashguide.com.au/car-accident/colac): What to do after an accident in Colac, and the services covering the area. - [Car accident in Cranbourne, Victoria](https://crashguide.com.au/car-accident/cranbourne): What to do after an accident in Cranbourne, and the services covering the area. - [Car accident in Dandenong, Victoria](https://crashguide.com.au/car-accident/dandenong): What to do after an accident in Dandenong, and the services covering the area. - [Car accident in Echuca, Victoria](https://crashguide.com.au/car-accident/echuca): What to do after an accident in Echuca, and the services covering the area. - [Car accident in Epping, Victoria](https://crashguide.com.au/car-accident/epping): What to do after an accident in Epping, and the services covering the area. - [Car accident in Ferntree Gully, Victoria](https://crashguide.com.au/car-accident/ferntree-gully): What to do after an accident in Ferntree Gully, and the services covering the area. - [Car accident in Geelong, Victoria](https://crashguide.com.au/car-accident/geelong): What to do after an accident in Geelong, and the services covering the area. - [Car accident in Horsham, Victoria](https://crashguide.com.au/car-accident/horsham): What to do after an accident in Horsham, and the services covering the area. - [Car accident in Keysborough, Victoria](https://crashguide.com.au/car-accident/keysborough): What to do after an accident in Keysborough, and the services covering the area. - [Car accident in Mansfield, Victoria](https://crashguide.com.au/car-accident/mansfield): What to do after an accident in Mansfield, and the services covering the area. - [Car accident in Melbourne, Victoria](https://crashguide.com.au/car-accident/melbourne): What to do after an accident in Melbourne, and the services covering the area. - [Car accident in Melton, Victoria](https://crashguide.com.au/car-accident/melton): What to do after an accident in Melton, and the services covering the area. - [Car accident in Mildura, Victoria](https://crashguide.com.au/car-accident/mildura): What to do after an accident in Mildura, and the services covering the area. - [Car accident in Mornington, Victoria](https://crashguide.com.au/car-accident/mornington): What to do after an accident in Mornington, and the services covering the area. - [Car accident in Morwell, Victoria](https://crashguide.com.au/car-accident/morwell): What to do after an accident in Morwell, and the services covering the area. - [Car accident in Shepparton, Victoria](https://crashguide.com.au/car-accident/shepparton): What to do after an accident in Shepparton, and the services covering the area. - [Car accident in South Melbourne, Victoria](https://crashguide.com.au/car-accident/south-melbourne): What to do after an accident in South Melbourne, and the services covering the area. - [Car accident in Sunbury, Victoria](https://crashguide.com.au/car-accident/sunbury): What to do after an accident in Sunbury, and the services covering the area. - [Car accident in Sunshine, Victoria](https://crashguide.com.au/car-accident/sunshine): What to do after an accident in Sunshine, and the services covering the area. - [Car accident in Swan Hill, Victoria](https://crashguide.com.au/car-accident/swan-hill): What to do after an accident in Swan Hill, and the services covering the area. - [Car accident in Truganina, Victoria](https://crashguide.com.au/car-accident/truganina): What to do after an accident in Truganina, and the services covering the area. - [Car accident in Tullamarine, Victoria](https://crashguide.com.au/car-accident/tullamarine): What to do after an accident in Tullamarine, and the services covering the area. - [Car accident in Wallan, Victoria](https://crashguide.com.au/car-accident/wallan): What to do after an accident in Wallan, and the services covering the area. - [Car accident in Wangaratta, Victoria](https://crashguide.com.au/car-accident/wangaratta): What to do after an accident in Wangaratta, and the services covering the area. - [Car accident in Warragul, Victoria](https://crashguide.com.au/car-accident/warragul): What to do after an accident in Warragul, and the services covering the area. - [Car accident in Warrnambool, Victoria](https://crashguide.com.au/car-accident/warrnambool): What to do after an accident in Warrnambool, and the services covering the area. - [Car accident in Wodonga, Victoria](https://crashguide.com.au/car-accident/wodonga): What to do after an accident in Wodonga, and the services covering the area. ### Western Australia - [Car accident in Albany, Western Australia](https://crashguide.com.au/car-accident/albany): What to do after an accident in Albany, and the services covering the area. - [Car accident in Bayswater, Western Australia](https://crashguide.com.au/car-accident/bayswater): What to do after an accident in Bayswater, and the services covering the area. - [Car accident in Belmont, Western Australia](https://crashguide.com.au/car-accident/belmont): What to do after an accident in Belmont, and the services covering the area. - [Car accident in Broome, Western Australia](https://crashguide.com.au/car-accident/broome): What to do after an accident in Broome, and the services covering the area. - [Car accident in Bunbury, Western Australia](https://crashguide.com.au/car-accident/bunbury): What to do after an accident in Bunbury, and the services covering the area. - [Car accident in Busselton, Western Australia](https://crashguide.com.au/car-accident/busselton): What to do after an accident in Busselton, and the services covering the area. - [Car accident in Carnarvon, Western Australia](https://crashguide.com.au/car-accident/carnarvon): What to do after an accident in Carnarvon, and the services covering the area. - [Car accident in Esperance, Western Australia](https://crashguide.com.au/car-accident/esperance): What to do after an accident in Esperance, and the services covering the area. - [Car accident in Geraldton, Western Australia](https://crashguide.com.au/car-accident/geraldton): What to do after an accident in Geraldton, and the services covering the area. - [Car accident in Kalgoorlie, Western Australia](https://crashguide.com.au/car-accident/kalgoorlie): What to do after an accident in Kalgoorlie, and the services covering the area. - [Car accident in Karratha, Western Australia](https://crashguide.com.au/car-accident/karratha): What to do after an accident in Karratha, and the services covering the area. - [Car accident in Mandurah, Western Australia](https://crashguide.com.au/car-accident/mandurah): What to do after an accident in Mandurah, and the services covering the area. - [Car accident in Margaret River, Western Australia](https://crashguide.com.au/car-accident/margaret-river): What to do after an accident in Margaret River, and the services covering the area. - [Car accident in Narrogin, Western Australia](https://crashguide.com.au/car-accident/narrogin): What to do after an accident in Narrogin, and the services covering the area. - [Car accident in Northam, Western Australia](https://crashguide.com.au/car-accident/northam): What to do after an accident in Northam, and the services covering the area. - [Car accident in Osborne Park, Western Australia](https://crashguide.com.au/car-accident/osborne-park): What to do after an accident in Osborne Park, and the services covering the area. - [Car accident in Perth, Western Australia](https://crashguide.com.au/car-accident/perth): What to do after an accident in Perth, and the services covering the area. - [Car accident in Rockingham, Western Australia](https://crashguide.com.au/car-accident/rockingham): What to do after an accident in Rockingham, and the services covering the area. - [Car accident in Welshpool, Western Australia](https://crashguide.com.au/car-accident/welshpool): What to do after an accident in Welshpool, and the services covering the area. ## Key pages - [Accident Assistant](https://crashguide.com.au/accident-assistant): Conversational accident intake producing a personalised Action Plan. - [Insurer claims numbers](https://crashguide.com.au/insurers): Claims contact details for Australian motor insurers, on one page. - [All accident guides](https://crashguide.com.au/guides): Index of every guide. - [All states and territories](https://crashguide.com.au/states): Index of the state and territory hubs. - [How Crash Guide works](https://crashguide.com.au/how-it-works): The four-step process and its limits. - [About](https://crashguide.com.au/about): Why Crash Guide exists and what it will never do. - [Editorial policy](https://crashguide.com.au/editorial-policy): How content is sourced, reviewed and corrected; how Crash Guide is funded; and the separation between advertising and editorial. - [Contact](https://crashguide.com.au/contact): How to reach Crash Guide. - [Privacy](https://crashguide.com.au/privacy): What is collected, why, and who it is disclosed to. - [Terms](https://crashguide.com.au/terms): Terms of use. - [Disclaimer](https://crashguide.com.au/disclaimer): The limits of the information published here. ## For businesses Crash Guide sells advertising placement within named regions. It does not sell personal information, does not charge for introductions, and does not take a commission on any matter. The distinction between advertising and paid referral is deliberate and is a legal constraint in several states. - [Partners](https://crashguide.com.au/partners): Advertising and partner network information. - [Advertising for personal injury lawyers](https://crashguide.com.au/partners/lawyers): Advertise your personal injury practice on Crash Guide — state-level visibility, sponsored consumer education and attributed contact requests. - [Partner with Crash Guide — accident replacement vehicles](https://crashguide.com.au/partners/accident-replacement-vehicles): Become a Crash Guide accident replacement vehicle partner. Reach not-at-fault motorists whose vehicle is off the road, matched by state, postcode and vehicle class. - [Partner with Crash Guide — smash repairers](https://crashguide.com.au/partners/smash-repair): Advertise your smash repair business on Crash Guide and reach drivers deciding where their damaged vehicle goes. - [Partner with Crash Guide — towing providers](https://crashguide.com.au/partners/towing): Become a Crash Guide towing partner and reach drivers whose vehicle is undriveable, at the moment they need a tow. - [Partner with Crash Guide — vehicle finance](https://crashguide.com.au/partners/finance): Vehicle finance opportunities on Crash Guide, created naturally after a write-off or vehicle replacement. - [Partner with Crash Guide — insurance brokers](https://crashguide.com.au/partners/insurance-brokers): Reach Australians choosing their next vehicle and their next policy, immediately after an accident or a write-off. - [Partner with Crash Guide — insurers](https://crashguide.com.au/partners/insurers): Reach Australians insuring a replacement vehicle, at the moment a write-off forces them to choose a new policy. - [Partner with Crash Guide — physiotherapy](https://crashguide.com.au/partners/physiotherapy): Advertise your physiotherapy practice to Australians reporting physical symptoms after a motor vehicle accident. - [Partner with Crash Guide — occupational rehabilitation](https://crashguide.com.au/partners/rehabilitation): Reach Australians whose accident injuries are affecting their work, with occupational rehabilitation advertising on Crash Guide. - [Partner with Crash Guide — psychology](https://crashguide.com.au/partners/psychology): Reach Australians experiencing psychological effects after a motor vehicle accident. - [Partner with Crash Guide — vehicle dealers](https://crashguide.com.au/partners/vehicle-dealers): Reach Australians replacing a written-off vehicle, with dealer advertising on Crash Guide. - [Partner with Crash Guide — salvage and wreckers](https://crashguide.com.au/partners/salvage): Reach owners of written-off and severely damaged vehicles with salvage advertising on Crash Guide. - [Partner with Crash Guide — fleet and commercial vehicles](https://crashguide.com.au/partners/commercial-fleet): Reach Australian businesses whose commercial vehicle is off the road after an accident. - [Advertising for superannuation and TPD lawyers](https://crashguide.com.au/partners/superannuation-tpd): Advertise your superannuation, TPD and income protection practice on Crash Guide — reach people who cannot work after an accident, including those at fault. - [Advertising for workers compensation lawyers](https://crashguide.com.au/partners/workers-compensation-lawyers): Advertise your workers compensation practice on Crash Guide — reach people hurt in a vehicle while working, driving to work, or driving home. - [Partner with Crash Guide — independent vehicle valuers](https://crashguide.com.au/partners/vehicle-valuers): Reach motorists disputing a total loss valuation, at the moment the insurer’s offer arrives and before they accept it. - [Partner with Crash Guide — child restraint suppliers and fitters](https://crashguide.com.au/partners/child-restraints): Reach parents whose child was in the car during a crash, at the moment a damaged restraint needs replacing. - [Advertising for occupational therapists](https://crashguide.com.au/partners/occupational-therapy): Reach people whose injuries have changed what they can do at home and at work, with functional assessments and return-to-work support. - [Advertising for exercise physiologists](https://crashguide.com.au/partners/exercise-physiology): Reach people months into a recovery that has stopped improving, when structured exercise is what is missing. - [Advertising for pain management services](https://crashguide.com.au/partners/pain-management): Reach people whose pain has outlasted the injury, at the point where a multidisciplinary programme is what is needed. - [Partner with Crash Guide — home and attendant care providers](https://crashguide.com.au/partners/home-care): Reach people who cannot manage at home after an accident, and whose scheme will usually fund the help they need. - [Partner with Crash Guide — vehicle storage and release](https://crashguide.com.au/partners/vehicle-storage): Reach motorists whose vehicle is sitting in a holding yard accruing daily storage they did not agree to. - [Partner with Crash Guide — vehicle transport](https://crashguide.com.au/partners/vehicle-transport): Reach motorists who need a damaged or undriveable vehicle moved interstate or long distance after an accident. - [Partner with Crash Guide — roadside assistance](https://crashguide.com.au/partners/roadside-assistance): Reach drivers at the roadside after a minor incident, where the vehicle is recoverable and a tow is not what is needed. - [Advertising for traffic and criminal defence lawyers](https://crashguide.com.au/partners/traffic-and-criminal-lawyers): Advertise your traffic and criminal practice on Crash Guide, to people charged after an accident and searching for an answer at two in the morning. - [Advertising for windscreen and auto glass businesses](https://crashguide.com.au/partners/windscreen): Advertise your windscreen and auto glass business on Crash Guide, to drivers with cracked or shattered glass deciding what to do about it today. - [Advertising for immigration lawyers and registered migration agents](https://crashguide.com.au/partners/immigration-lawyers): Advertise on Crash Guide to visa holders facing character consequences after a serious driving charge — the highest-stakes category here, and the one nobody looks for. - [Advertising for dental practices treating accident injuries](https://crashguide.com.au/partners/dental): Advertise your practice on Crash Guide to people with dental trauma after a crash — work that is expensive, time-critical, and funded like any other treatment. - [Advertising for audiology practices](https://crashguide.com.au/partners/audiology): Advertise on Crash Guide to people with tinnitus or hearing loss after a crash — common after airbag deployment, and almost never attributed to the accident. - [Advertising for employment lawyers](https://crashguide.com.au/partners/employment-lawyers): Advertise on Crash Guide to people whose job is at risk after an accident — a lost licence, a long absence, or an employer handling it badly. - [Advertising for caravan, trailer and boat repairers](https://crashguide.com.au/partners/caravan-and-trailer-repair): Advertise your caravan, camper, trailer or boat repair business on Crash Guide — a large market that ordinary smash repairers do not touch. - [Advertising for mobility and home equipment suppliers](https://crashguide.com.au/partners/mobility-equipment): Advertise your mobility equipment hire business on Crash Guide — crutches, wheelchairs, shower chairs and bed rails, needed for weeks and funded by most schemes. - [Advertising for childcare and in-home care providers](https://crashguide.com.au/partners/childcare): Advertise on Crash Guide to injured parents who cannot drive or lift — care that several accident schemes fund and that almost nobody thinks to claim. - [Advertising for interpreting and translation services](https://crashguide.com.au/partners/interpreting): Advertise your interpreting service on Crash Guide. A person whose English is limited is at the sharp end of every process here and the most likely to lose an entitlement. - [Advertising for pre-purchase vehicle inspectors](https://crashguide.com.au/partners/vehicle-inspection): Advertise your pre-purchase inspection business on Crash Guide, to people replacing a written-off car in a hurry and under real financial pressure. - [Advertising for brokers who handle finance shortfalls](https://crashguide.com.au/partners/finance-shortfall): Advertise on Crash Guide to people whose car was written off owing more than the payout — a real problem almost nobody is addressing. - [Advertising for financial counsellors and hardship advisers](https://crashguide.com.au/partners/financial-hardship): Advertise on Crash Guide to people whose finances came apart after an accident. The free National Debt Helpline is shown first, always. - [Advertising for tyre and wheel businesses](https://crashguide.com.au/partners/tyres-and-wheels): Advertise your tyre and wheel business on Crash Guide, to drivers with a kerb strike, a blowout or wheel damage deciding what to do today. - [Advertising for independent vehicle assessors](https://crashguide.com.au/partners/repair-inspection): Advertise on Crash Guide to people who suspect a repair was done badly. An insurer must rectify a defective repair, and hardly anybody knows it. - [Funeral directors on Crash Guide](https://crashguide.com.au/partners/funeral-services): How Crash Guide handles funeral services after a road death, and why this category is not sold the way the others are. - [Advertising for estate lawyers and dependency claim practices](https://crashguide.com.au/partners/estate-and-dependency-claims): Advertise on Crash Guide to families after a road death. Every CTP scheme provides a dependency claim, and a great many families never hear of it. - [Advertising for driver training and defensive driving providers](https://crashguide.com.au/partners/driver-training): Advertise your driver training business on Crash Guide. Courts order it, insurers discount for it, and very few people know either. - [Investors](https://crashguide.com.au/investors): Information for prospective investors.